All items on our website are handmade by artists and have all the character variations and details of individually crafted items. Unless otherwise indicated in the description, the photos on our website are of the exact item we will ship to you. However, remember that colours may vary from actual, depending on your computer’s resolution and the skill of our photographer.
If you are looking for a specific item or artist that you do not see represented on our website, please contact us via e-mail and we would be happy to help you find the product or artist you are looking for. While we are continually adding items, not everything in the gallery is on the website.
All prices on our website are in Canadian Dollars.
Some of our artisans also accommodate special orders – a different size, change of colour, engraving etc. If you are interested in placing a special order with us, please email us details at email@example.com and we will work you and our artists to try to fulfill your request. This is especially true of any of the metal art we create right here in our Metallic Evolution studio – we do custom work all the time!
All special orders are considered a final sale, not eligible for return or exchange. Special orders are typically processed in 4-8 weeks, but may take longer depending on the work of the artist. Before placing an order we will work with the artist to secure a ship date.
If the item was marked as a gift when purchased and shipped directly to you, you may return it to us for a store credit for the value of your return. Once the returned item is received, an electronic gift card will be emailed to you which you can apply to any future purchases.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified about your return.
STILL HAVE A QUESTION?
Click here to send us an email with your question, or call us at 866-419-5130. We will be happy to help!